Self-Management Solutions is built on the belief that life is essentially about choices and that we are always in the process of choosing to become who we will be. The way we make sense of our world and of ourselves in that world is a consequence of the life choices that we have made from a very early age.
It is the choices about what, when, where and how we behave, that can be judged as effective or ineffective according to the outcomes that we intended. It can also be a straightforward matter then, with the appropriate approaches, processes and tools, to establish with the person concerned whether they judge their behaviours as effective or ineffective. This is the starting point for any coaching or mentoring support – to develop a shared understanding of just how this person is currently making sense of what is happening for them.
A Fundamental Shift in the Practitioner – Service User Relationship
The shift towards a person-centred model of Health Care requires that Health Professionals have the capacity to reflect upon and modify their accepted attitudes, beliefs, communication styles and treatment protocols to support a partnership approach to Health Care. This can be a challenging task unless it is underpinned by capacity-building in their communication and coaching skills which complement existing clinical knowledge.
SMS believes that for people living with chronic and complex conditions to better manage their health, we must first provide Health practitioners with the skills and tools needed to provide effective support for their clients in self-managed behaviour change.
Enabling Health Professionals underpins effective enabling of Service Users in CCSM
For person-centred care to become a viable option it will be necessary to transform the type of relationship that exists between practitioner and service user. If the nature of the relationship is to move towards a partnership approach, then practitioners will have to develop a new vision of what it will be like working with people in this way. For this type of visioning to become a reality, Health practitioners will require guided experiential learning activities to develop an understanding of what they will be doing, the type of language they will be using and the ways in which they will be relating to their ‘partner’ in a collaborative approach to health.