Compatibility Communication System


The Compatibility Communication System or CCS, is an image-based card system that improves the effectiveness of both communication and self-reflective experiences. With this visual system as a resource for personal understanding and action, as a client of SMS you are empowered to describe what really counts in your life and work. The images can also provide you with easy access to the words and ideas you need to create your own framework for ongoing success and satisfaction.

The CCS Vision Pack is used by Self-Management Solutions facilitators as a core tool in self-managed change. When used as a vehicle for shared discovery, CCS cards, enable our clients to unlock the door to self-understanding in a safe, creative and liberating way.

The discovery process, using visual images, enables you to build a firm foundation for honest and open communication and to focus your attention on specific action that will enable you to achieve their goals.

Dr Sue Curtis of Self-Management Solutions and CCS Corporation have worked collaboratively to develop a Coach-the-Coach Kit based on The Curtis Method, which provides a step-by-step process for using the CCS cards in coaching programs. More information about the Coach the Coach in the Curtis Method can be viewed here.  The Curtis Method is currently available as a download for accredited CCS Master Kit users. You can listen to Sue’s interview with CCS Corporation about the Curtis Method and read what Sue has to say about the CCS.


CCS Corporation
Purchase CCS products

CCS products required for our programs are included in our course kits.
However, if you would like to know more, the full range of CCS products
are available from CCS Corporation’s online shop.


Nurse participant perceptions about using CCS vision packs in a Renal setting

CCS cards were the subject of a recent research project that explored the use of images as a visual communication technique for nurses and patients in the haemodialysis context. That is, in the interactions between dialysis nurses and their patients who regularly come in for dialysis.

Journal of Communication in Healthcare 2013, Vol 6, No 1

Following the patient interviews the two nurses who conducted the interviews were asked to participate in an interview together to capture their experience with using the cards. Specific questions were generated for the group interview (Table 3). The nurses reported gaining a better understanding of the challenges faced by people on dialysis. They expressed their surprise about how open and honest the patient participants were in discussing their personal relationships and their financial struggles; commenting that the cards stimulated…more personal (non-dialysis) information.
This contributed to their conclusion that the cards increased their own empathy towards the patient participants and that:… we can understand better and sort of try and make dialysis fit in with their lives as much as possible By listening to the card-generated stories the nurse interviewers were humbled by how much the patients could do despite the restrictions of dialysis. We recommend health professionals in other chronic disease contexts consider the use of images to improve communication with their long-term clients.

p.18 Journal of Communication in Healthcare 2013, Vol 6, No 1
Read the full article.