Communication for Health Professionals in Person-centred Approaches to Health Care


In this Course you are provided with the strategies and tools that you can use to best support your service user in better managing both themselves and their circumstances to create these essential conditions for successful behaviour change. To the extent that this type of support is absent from health care, improved health outcomes from self-managed change are likely to be compromised.

This course enables you as a health professional to develop and value:

  • Strategies and tools to measure and manage these important components of effective behaviour change.
  • An effective professional relationship with your client/patient.
  • A relationship between equals, and experts in their respective field

We recommend you complete this workshop following the CCSM Support Tools workshop because it applies this tools in order to measure and change MAR and PAR. Without a change in MAR and PAR, improved health outcomes will not eventuate.